Our Process

Selection

Please feel free to call us at any time with any questions you may have regarding our company, our process, or our products.

Our website has been designed to give you detailed information on all the woods we offer, how to compare colors, styles, grades, and custom options. When you are ready to begin, simply give us a call or send us a message!

You are also cordially invited to stop by our beautiful Corona Del Mar showroom, for an up close and personal look at our large display of wood samples. One of our highly trained, friendly sales personnel will gladly assist you as you browse our top quality products and learn all about wood!

Our goal is for our clients to be completely satisfied with the wood floor they have chosen. Upon receiving job confirmation, we will custom make your samples until we achieve the exact look you envision. All our sales representatives have had both in-depth training and hands-on experience.

We are here to help you choose the best type of wood for your home and your budget. We will help you choose the right finish, determine your square footage, and coordinate delivery. We work very close with designers, architects, builders, and General Contractors to ease the process and take the pressure off of you!

When to Order

Choosing when to order your new floor depends on whether it is a simple replacement/renovation or part of a new construction project.

In either case, delivery takes four to eight weeks — a window that can be narrowed once we determine the type of floor you want and where it will be delivered.

Receiving Your New Wood Floor

Your new wood floor will arrive in a wooden crate or standard size pallet. You have the option of ordering your wood for Inside Delivery or Curb Side Delivery; if ordered Curb Side you will want to stack it in an area where it will be out of the way, on the opposite side of the room from where the installation will begin, or in an adjacent room.

If you are having your new wood floor installed by a Warren Christopher Professional, our team will take care of getting your floor inside, and in the correct area.

The ideal environment for any wood product in your home is a constant temperature and a constant humidity level of 40% to 50%. Please be prepared for some expansion and contraction in wider floor planks. Proper acclimation and installation in certain environments is extremely important!

If your home is a new construction, it is very important to have the HVAC installed before your wood flooring is delivered.

Installation

Once you have decided to install or refinish a wood floor, you may wonder what will happen next. Knowing what to expect before, during, and after the work takes place will help ensure a high-quality job.

Before: Before work begins, remove all furnishings, draperies, paintings, and other items from the room. For new installations, the wood will need to acclimate, which may vary from two days to two weeks or even longer depending on the species.

During: If your floors are being sanded, finished or refinished, be prepared for some noise and disruption. Dust containment systems can minimize debris, but no system is 100% effective, so cover any items that you want to keep dust-free. When the finish is applied, stay off your floors until it has dried. The time required will vary depending on the type of finish used.

After: After the finish has dried, put felt pads on the bottoms of any furniture to minimize scratches and dents. Place rugs at all entrances, avoiding those with rubber backs, which can discolor your floor. Avoid walking on your floors with cleats or high heels.

Keep in mind that no two floor boards will be identical. Variations in appearance are completely normal. As your floor ages, some color change can occur. This also is normal, but can be minimized by limiting exposure to direct sunlight, and periodically moving furniture and rugs. Seasonal humidity changes may cause the wood to expand and contract. Cracks are normal and will appear and disappear between floor boards during seasons of high and low humidity. Flooring inspectors recommend inspecting the floor from a standing position in normal lighting to identify irregularities.

Finally, keep your wood floors looking their best by properly maintaining them. Maintain fluctuations in home relative humidity to 30 to 50 percent. Use a cleaning product recommended for your floors and use it regularly to keep them looking beautiful for years to come.